Question 1

Does Iyanda handle leisure or holiday bookings?

Accepted Answer

No. We are a corporate travel coordination company. Our work is organisational travel — business, institutional, group and production travel with documentation, reporting and accountability attached.

Question 2

How do we start working with Iyanda?

Accepted Answer

Submit a travel request or book a consultation. We review your travel patterns, policy requirements and approval structure, then set up a coordination process specific to your organisation.

Question 3

Can you work within our existing travel policy?

Accepted Answer

Yes. We apply your policy at booking stage — class of travel, spend limits, preferred suppliers and approval thresholds — so every arrangement is compliant before it is confirmed.

Question 4

What information do you need for a travel request?

Accepted Answer

Traveller details, destination, dates, the purpose of travel, and whether accommodation, ground transport or visa support is required. Anything else we clarify with your coordinator.

Question 5

How far in advance should requests be submitted?

Accepted Answer

Domestic travel is comfortable at seven working days. International travel with visa requirements should be lodged as early as possible, as embassy timelines are outside our control.

Question 6

Do you support travellers while they are away?

Accepted Answer

Yes. Travellers have a direct line for disruptions, schedule changes and rebooking needs for the duration of the trip.

Question 7

Can you manage travel for large groups?

Accepted Answer

Yes. Group delegations, sports squads, academic parties and production crews are a core part of our work, including manifests, rooming lists and synchronised transport.

Question 8

What reporting do clients receive?

Accepted Answer

Spend and activity summaries by period, department, route or supplier, formatted so finance and management can review travel without reconstructing it from invoices.

Answers before you appoint a travel coordination partner

Hand your travel logistics to a partner who owns the detail